TERMS & CONDITIONS
CUSTOMER CARE
Lucy Lines Acupuncture is committed to providing exceptional customer care and service. We strive to create a welcoming and informative experience for all our clients. If you have any questions or need assistance, please do not hesitate to reach out to us.
PRIVACY & SAFETY
At Lucy Lines Acupuncture, we prioritise the privacy and safety of our clients' personal information. We utilise secure processes to handle and protect all data. Our privacy policy is transparent, aiming to build trust and maintain the confidentiality of our clients' information.
APPOINTMENTS & PAYMENTS
Cancellation Policy: Need to cancel? Your payment will be refunded if you provide more than 48 hours' notice.
Payment Due: In advance of treatment.
Easy Ways to Pay: We accept Credit/Debit Card, Apple Pay, Google Pay, PayPal, Cash, and Bank Transfer
Insurance: Some private healthcare providers/ insurance companies will reimburse the cost of treatment. Please contact your company directly to discuss their process.